Did You Know?
If you have been offered federal direct loans and/or Perkins loans, you must complete a Master Promissory Note (MPN). The MPN provides information regarding your responsibilities as a student loan borrowers.
Resolving Errors With Form Submissions
Some forms can be completed electronically. To do so, you and any other document signers (like your parents or spouse) must be able to complete an e-signature process called knowledge-based authentication (KBA). KBA requires you to have public records available. If you or one of your document signers do not have sufficient public records available, you will receive an error when you try to sign and submit a document.
If you are unable to electronically submit a form, follow these instructions:
- Fill out the form completely (online).
- Click the Print button at the top of the form.
- Once you have printed the form, complete all necessary signatures.
- Upload the completed form at the link below:
- Rutgers students: scarlethub.rutgers.edu/upload
- RBHS students: scarlethub.rutgers.edu/rbhsupload
- If you have not accepted admission to Rutgers and/or do not have a NetID, upload completed forms at scarlethub.rutgers.edu/2upload
You do not need to submit the document more than once.
If you are still having issues after attempting the steps above, visit your regional Office of Financial Aid to submit the documents in person.